self service
TT’s Old Iron Brewery: Spokane Valley
Spokane Valley, WA · Published
A public TripAdvisor review described a tip screen where customers ordered at a counter, received food on a tray, and cleared their own table.
What happened on the screen
Self-Service Tip
A tip was requested where the customer performed most of the service.
98 matching reports. A checkout can change, so the date on each report matters.
self service
Pour Taproom: Charleston
Charleston, SC · Published
A public TripAdvisor review described a tip screen after customers poured their own drinks.
self servicePhoto at source
Shake Shack: Salt Lake City Airport
Salt Lake City, UT · Reported
A customer video showed prices changing after they declined a tip at a Salt Lake City airport kiosk. Shake Shack said this was not its policy and traced it to a one-off configuration at the licensed airport location.
self servicePhoto at source
Automated Checkout: Tip Prompt With No Server
Location not reported · Published
A widely shared video showed a customer being asked for a tip at an automated checkout with no employee providing the transaction. Commenters noted that the clip may predate the 2026 repost, so the incident date and location remain unknown.
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Hotel Self-Serve Water Filler: Location Not Reported
Location not reported · Reported
A guest reported a tip request at a self-serve hotel water-bottle filler beside a closed bar.
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Automatic Car Wash: Location Not Reported (August 2026)
Location not reported · Reported
A commenter reported a tip request at an automatic car wash.
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Mini Golf Course: Florida
Location not reported, FL · Reported
A Florida mini-golf customer reported being handed a putter, told to select a ball and use a QR scorecard, then shown a 15% suggestion.
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Pick-Your-Own Berry Farm: Location Not Reported
Location not reported · Reported
A visitor said a pick-your-own farm requested a tip when selling the empty basket used to gather berries.
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Lincoln Financial Field: Bottled Water Kiosk
Philadelphia, PA · Reported
A venue guest reported a tip request after paying $10 for bottled water at “Lincoln field.”
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Robot Conveyor-Belt Sushi Restaurant: Location Not Reported
Location not reported · Reported
A diner reported a tip request at a conveyor-belt sushi restaurant with minimal staff and robot drink delivery.
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Self-Service Bagel Store: Location Not Reported
Location not reported · Reported
A commenter reported a tip request while using self-service ordering at a bagel store.
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KPOT Korean BBQ: Location Not Reported
Location not reported · Reported
A diner described a location where customers selected and cooked their own food before a tip decision.
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Basketball Arena Self-Serve Drink Kiosk: Location Not Reported
Location not reported · Reported
A commenter said a self-service arena kiosk automatically included a 20% tip and required changing it to $0.
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Concert Self-Serve Soda Kiosk: Location Not Reported
Location not reported · Reported
A concert attendee reported a tip request at a self-service soda kiosk.
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Self-Serve Frozen Yogurt Shop: Location Not Reported
Location not reported · Reported
The poster said they filled the cup, dispensed the yogurt, and added toppings before a cashier weighed it and presented a tip prompt.
self servicePhoto at source
Convenience Store Self-Checkout: Location Not Reported
Location not reported · Reported
A customer shared an image of a tip prompt at a convenience-store self-checkout. The business, location, and displayed amounts were not identified.
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Airport Self-Service Store: AUS
Austin, TX · Reported
A customer reported buying a bottle of soda at a self-service store at Austin-Bergstrom International Airport and finding an 18% tip already selected.
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Busch Stadium: Tip Prompt for a Self-Serve Beer
St. Louis, MO · Reported
A commenter said a Busch Stadium checkout asked for a tip after the customer grabbed a beer from a cooler and tapped to pay. The original post was removed, but the location-specific comment remained available. No suggested amounts were reported.
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Grocery Store: Tip Prompt at Self-Checkout
Location not reported · Reported
A shopper reported seeing a tip request at a grocery-store self-checkout. The chain, location, and suggested amounts were not identified.
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Earthbar at Equinox: Smoothie Kiosk Tip Prompt
New York, NY · Reported
A commenter said an Earthbar kiosk inside an Equinox in New York City asked for a tip while ordering a smoothie. The commenter noted that the smoothie already cost $15. The exact Equinox location and suggested amounts were not reported.
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Self-Service Smash Burger QR Menu
Location not reported · Reported
A customer reported scanning a QR code, ordering and getting supplies without table service, then seeing a large preselected 25% tip with 20% and 30% alternatives. The custom choice was described as small and gray.
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Self-Service Burger Shop: Location Not Reported
Location not reported · Reported
A customer reported a 25% tip already selected at a QR-code burger restaurant where ordering and drinks were self-service. The restaurant and location were not identified.
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Ordering Kiosk: Tip the Kitchen Before Ordering
Location not reported · Reported
A published video shows a kiosk asking whether the customer wants to tip the kitchen crew before the order is placed or any food is received. The business and location were not identified.
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Popeyes: Great Lakes Crossing
Auburn Hills, MI · Reported
A published article reports that a Popeyes kiosk displayed 10%, 15%, no-tip, and custom choices; the article notes that additional choices were cropped from the source photo.
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Popeyes: Self-Service Kiosk Tip Test
Auburn Hills, MI · Reported
A customer photographed a Popeyes self-service kiosk in a Michigan mall asking for a tip. Popeyes later said the feature was a limited test at roughly 12 food-court locations, not a nationwide rollout.
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Orlando Convention Center: Tip Prompt at Self-Checkout
Orlando, FL · Reported
A commenter described self-service drinks and food warmers at an Orlando convention center, followed by a tip prompt at self-checkout. The commenter said workers stocked the warmers but did not provide made-to-order service. The exact venue was not identified.
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Tampa Airport: Tip Prompt for Self-Serve Water
Tampa, FL · Reported
A commenter reported a tip prompt while buying a roughly $6 bottle of water at a self-service kiosk at Tampa International Airport. The commenter said no workers were involved and did not give the suggested amounts.
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Salt Lake City Airport: Tip Prompt for Self-Serve Water
Salt Lake City, UT · Reported
A traveler said a self-service kiosk at Salt Lake City International Airport asked for a tip on a bottle of water even though no worker helped with the purchase. The suggested amounts were not reported.
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FIFA Fan Zone: 20% to 25% at a Self-Pay Kiosk
Location not reported · Reported
A visitor to a FIFA fan zone said they picked a beer from a cooler and used a self-pay kiosk. An employee entered a PIN and opened the can, and the screen then offered 20%, 22%, and 25% tips. The stadium and city were not identified.
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Airport Self-Checkout: SYR
Syracuse, NY · Reported
A photo shows a self-checkout for a bottled drink displaying “Tip the Staff” with 18%, 20%, and 22% choices and a visible “No tip, thanks” option.
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Ballpark Self-Checkout: Location Not Reported
Location not reported · Reported
A customer reported a tip prompt at a fully automated ballpark self-checkout after buying a small bottle of water. The ballpark and suggested amounts were not identified.
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Denver Airport Self-Checkout: Hot Dog
Denver, CO · Reported
A traveler posted a photo of a tip prompt after using a self-service kiosk for a hot dog at Denver International Airport. The post did not identify the concession or list the tip choices.
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MLB Game: Tip Prompt at a Fully Self-Serve Kiosk
Location not reported · Reported
A commenter reported a tip prompt at a fully self-service kiosk during an MLB game. The stadium, city, purchase, and suggested amounts were not identified.
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BBQ Restaurant: 20% at a Self-Service Kiosk
Location not reported · Reported
A customer described a barbecue restaurant where guests order at a kiosk, collect food at the counter, and bus their own trays. The kiosk requested a 20% tip. The restaurant and location were not identified.
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Conveyor-Belt Sushi Restaurant: Chicago Chinatown
Chicago, IL · Reported
A commenter reported a tip prompt at a Chicago Chinatown conveyor-belt sushi restaurant where food arrived without table service.
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Airport Self-Checkout: Location Not Reported (June 2026)
Location not reported · Reported
A traveler posted a photo of a tip screen after scanning packaged chocolate at an airport self-checkout. The airport and tip amounts were not identified.
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Office Convenience Corner: Tip Prompt for Deodorant
Location not reported · Reported
A commenter said a self-scan convenience corner inside an office building asked for a tip on a small deodorant purchase. The commenter did not see an employee and did not identify the building, store, or location.
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Denver Airport: 20% Tip for a Self-Serve Salad
Denver, CO · Reported
A traveler said a self-service kiosk at Denver International Airport requested a 20% tip on a salad purchase even though no employee was present or helped with the order. The concession was not identified.
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Airport Self-Checkout: Location Not Reported (May 2026)
Location not reported · Reported
A traveler reported a tip screen after scanning a bottle of water at an airport kiosk without staff help. The airport was not identified; the visible choices were described as 18%, 20%, and 22%.
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Indoor Food-Truck Restaurant: Location Not Reported
Location not reported · Reported
A customer reported QR ordering, self-serve water and supplies, and no waitstaff before an automated text asked for a 20% tip.
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Airport Self-Checkout: 25% on Bottled Water
Location not reported · Reported
A traveler posted a photo after an airport self-checkout asked for a 25% tip and then stopped working when No Tip was selected. The airport and store were not identified.
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Korean Fried Chicken Shop: Self-Service Kiosk Tip
Location not reported · Reported
A customer photographed a tip screen at a new Korean fried-chicken shop where orders were placed at a self-service kiosk and customers cleared their own tables. The business and location were not identified.
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Korean Fried-Chicken Kiosk: Location Not Reported
Location not reported · Reported
A new Korean fried-chicken restaurant reportedly showed a tip option on its self-order kiosk; customers cleared their own tables.
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Target Center Self-Service Drink Kiosk
Minneapolis, MN · Reported
A commenter reported a tip prompt at a Target Center kiosk after retrieving a bottled drink themselves.
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Airport Grab-and-Go: Location Not Reported
Location not reported · Published
A customer photo shows a bottled-water purchase with 18%, 20%, and 22% choices; 18% appears selected. The airport and exact observation date were not identified.
self servicePhoto at source
Embassy Suites Self-Service Coffee Bar: Denver
Denver, CO · Reported
A guest posted a photo of a tip container at a self-service coffee bar at a Denver Embassy Suites.
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QR-Code Sit-Down Restaurant: Location Not Reported
Location not reported · Reported
A diner reported creating an account, ordering by phone, and using a call-staff feature before facing a tip request in a formerly full-service restaurant.
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Airport Grab-and-Go Market: FLL
Fort Lauderdale, FL · Published
A customer posted a photo of a self-ordering kiosk showing 20%, 22%, and 25% choices; 20% appears selected. The exact observation date was not stated.
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Free Tax Filing: Tip Taken From Refund
Online · Published
A photographed free tax filing review shows a $0 filing fee, a $925.16 refund, and a tip option that reduces the adjusted refund to $897.41.
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Saint Drako: Tip on Online Shoe Order
Online · Published
A photographed Saint Drako checkout shows 10%, 15%, 20%, and custom tip choices on an online shoe order.
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Online Bra Order: Tip at Checkout
Online · Published
A screenshot of a $19.48 online bra order includes a tip option during checkout. The retailer and tip choices were not identified.
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Denver Airport Self-Checkout: Fee Plus Tip
Denver, CO · Published
A photographed Denver airport self-service kiosk shows a $4.38 Coke purchase with a service fee, then offers 15%, 20%, 25%, or No Tip.
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Drive-Through Car Wash: $2, $3, or $5
Location not reported · Published
A photo from a drive-through car wash shows an unattended payment kiosk offering $2, $3, $5, or No Tip. The business and location were not identified.
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Online Light Fixtures: 10% Preselected
Online · Published
A photographed checkout for light fixtures shows 5%, 7%, and 10%, with the 10% choice selected before payment. The retailer was not identified.
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Best Western Freeport Inn: Booking Tip
Location not reported · Published
A photographed Best Western Freeport Inn booking page suggests a $2 tip before finalizing a $107.38 stay.
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Online Marble-Tile Order: Tip at Checkout
Online · Published
A photographed online checkout for $10,692.50 in marble tile shows 5%, 10%, 15%, and No Tip choices. The retailer was not identified.
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Save Rite Medical: Online Tip Options
Online · Published
A photo of Save Rite Medical’s online checkout shows 5%, 10%, 15%, and custom tip choices on an order for medical supplies.
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Water Refill Station: 50¢ Tip QR Code
Location not reported · Published
A photo shows a water refill station with a QR-code sign suggesting a 50-cent tip for the workers who maintain it. The location was not identified.
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Airport Self-Checkout: LAX Terminal 6
Los Angeles, CA · Reported
A traveler reported that a self-service kiosk in LAX Terminal 6 opened with a 15% tip selected.
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Hotel Pantry Self-Checkout: 15% With No Bypass
Location not reported · Published
A hotel guest reported that a self-service pantry kiosk started its tip choices at 15% and offered neither a custom amount nor a way to bypass the prompt. The guest left the items and did not complete the purchase.
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Parking Kiosk: Pittsburgh
Pittsburgh, PA · Reported
A commenter reported encountering a tip option at a parking kiosk in Pittsburgh.
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Automated Car Wash: Location Not Reported
Location not reported · Reported
A customer reported being directly asked for a tip at a drive-through car wash where the wash and drying were automated. The business and location were not identified.
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Tucson Airport Self-Serve Kiosk
Tucson, AZ · Reported
A traveler posted a photo of a tip prompt at a fully self-service airport kiosk. In the discussion, the poster identified the airport as Tucson International. The displayed tip choices were not readable in the source text.
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Wendy’s Self-Order Kiosk: Location Not Reported
Location not reported · Published
A customer video showed a Wendy’s self-order kiosk offering $1, $3, and $5 tip choices on a $7.09 order. The article did not identify the location.
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Automatic Car Wash: Tip Request at the Entry Screen
Location not reported · Reported
A customer reported a tip request at the entry screen of an automatic car wash where workers guided the car and pressed buttons the driver could otherwise reach. Towels and cleaning supplies were separately charged.
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Self-Serve Frozen Yogurt: 15% to 25%
Location not reported, CA · Reported
A California customer reported filling a cup, dispensing yogurt, and adding toppings without assistance before a cashier weighed it and presented 15%, 20%, and 25% tip choices.
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Self-Checkout Water Kiosk: Location Not Reported
Location not reported · Reported
A customer posted a checkout screen that asked for a tip after they scanned a $7 bottle of water. The business and location were not identified.
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Pub QR Order Tip Prompt: Cairns
Cairns · Published
In a public Facebook discussion, a commenter reported ordering from a table by QR code at a Cairns pub and then being asked for a tip. The source does not name the pub or give the incident date.
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LAX Self-Checkout: Chicken Strips
Los Angeles, CA · Reported
Published coverage of a public video shows a traveler scanning an $18 package of chicken strips at an LAX self-checkout before seeing 15%, 18%, and 20% options and a visible no-tip choice.
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Drive-Through Car Wash: Tip for Kiosk Attendant
Location not reported · Reported
A customer reported that a drive-through car wash placed an attendant beside the self-pay kiosk to offer memberships, then used the kiosk to ask for a tip for that attendant. The business and location were not identified.
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Homecoming Tickets: Tip at Checkout
Online · Published
A screenshot reproduced in a 2025 roundup shows a tip option while buying homecoming dance tickets online. The school, ticket platform, location, and amounts were not identified.
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Hopper Flight Booking: $1, $5, or $9 Tip
Online · Published
A screenshot of the Hopper app shows $1, $5, and $9 tip choices described as helping power its predictions after a flight booking.
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Fully Self-Service Bar: Automatic 18% Tip
Location not reported · Published
A customer described a self-pour bar with no table service or food where returning the tab card at an unattended checkout box triggered an automatic 18% gratuity.
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Hotel Booking Site: $1 Tip After Saving $10.65
Online · Published
A screenshot shows a hotel booking site requesting a $1 tip after reporting $10.65 in savings. The site was not identified in the source text.
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Self-Service Pizza and Taphouse: 25% Default
Location not reported · Published
A customer described a counter-service pizza and self-pour beer venue where the card screen defaulted to 25% and changing it required help. The accompanying photo also shows tip drop boxes. The venue and location were not identified.
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Online Merchandise Order: Tip at Checkout
Online · Published
A photographed online checkout asks the buyer to show support for the team with a tip while purchasing merchandise. The retailer and amounts were not identified.
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Trivago Self-Booking Checkout
Online · Reported
A customer reported completing a hotel search and booking without human help, then seeing a tip request in the Trivago checkout flow.
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Denver Conference Coffee Stand: Other, Then Zero
Denver, CO · Reported
A conference coffee stand displayed 18%, 23%, 28%, or Other. With no no-tip button, customers had to choose Other and enter zero.
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Syracuse Airport Self-Checkout: 0% to 15%
Syracuse, NY · Reported
A traveler reported that a self-checkout shop at Syracuse Hancock International Airport offered 0%, 5%, 10%, and 15% after the customer scanned the items without help.
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Kiosk-Only Restaurant: Tip Screen Before Service
Location not reported · Published
A customer photographed a tip screen at a restaurant where orders could only be placed at a kiosk. The restaurant, location, and amounts were not identified.
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Self-Service Candy Store: Florida
Location not reported, FL · Reported
A shopper reported choosing and bagging candy without assistance at a Florida candy store before seeing tip choices that started at 18%. The store and city were not identified.
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MCO Terminal C Self-Checkout: Bottled Water
Orlando, FL · Reported
A traveler reported buying four $5 water bottles at an automated checkout near the JetBlue gates in Orlando International Airport Terminal C and receiving a tip prompt without interacting with a worker.
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Crumbl Self-Checkout: Tip Prompt
Location not reported · Reported
A customer reported ordering a cookie through a Crumbl self-checkout and receiving a tip prompt. The store, location, and displayed amounts were not identified.
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Bageterie Boulevard Self-Checkout: Prague
Prague · Reported
A customer reported that a Prague Bageterie Boulevard self-checkout opened with a 15% tip already selected.
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Outdoor Self-Order Venue: 25%, 30%, or 35%
Location not reported · Reported
A commenter described an outdoor venue where customers scan a QR code, place the order, receive a text, and pick up the order themselves. The screen reportedly showed 25%, 30%, and 35%. The venue and location were not identified.
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Mini Golf Kiosk: Unlabeled Button Skipped the Tip
Location not reported · Reported
A mini-golf kiosk showed a tip prompt with no visible no-tip choice. The customer had to ask staff and learned that pressing the unlabeled green confirmation button would skip it.
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New Orleans Hotel Grab-and-Go: No Easy Way to Decline
New Orleans, LA · Reported
A convention attendee described a self-serve hotel café where the tip screen had no direct no-tip choice and required extra steps to finish without one.
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Self-Order Restaurant: No Way to Remove Forced Tip
Location not reported · Reported
A commenter described a self-order kiosk that added an 18% charge and then offered 20%, 25%, and 30% tips. The customer reported no way to complete a separate order without the forced amount.
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Airport Self-Checkout: EWR
Newark, NJ · Published
A firsthand Bankrate account reports a tip prompt after the author selected and scanned a premade sandwich at Newark Liberty International Airport. No suggested amounts were stated.
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Hudson: 4.5% Hospitality Charge
Location not reported · Published
A photographed Hudson by Avolta checkout sign says a 4.5% hospitality charge is applied and is not gratuity payable directly to staff. The store location was not identified.
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Airport Self-Checkout: Bottled Water (2024)
Location not reported · Reported
Coverage of a public TikTok described a tip screen after the customer scanned a bottle of water at an airport self-checkout.
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Shake Shack Kiosk: Location Not Reported
Location not reported · Reported
A public BBB complaint said a kiosk applied a 10% tip automatically. The company response confirmed its kiosk tipping program but did not confirm the reported default.
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Food Hall Checkout: Zero Tip Rejected
Location not reported · Published
A photographed food-hall checkout presents 18%, 20%, and 22% tip choices; the accompanying post says a custom $0 amount was rejected. The venue and location were not identified.
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Mister Car Wash: Automated Wash Tip Screen
Location not reported, FL · Published
A Florida customer photographed an automated Mister Car Wash checkout offering $1, $2, and $5 tip choices even though the customer vacuumed and cleaned the car. The exact location was not identified.
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La Quinta: Free Breakfast Tip Box
Lake City, FL · Published
A hotel guest photographed a tip box at the free, self-serve breakfast at a La Quinta in Lake City, Florida. No suggested amount was shown.
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Valero Gas Pump: 15%, 20%, or 25%
Location not reported · Published
A photo shows a Valero gas-pump screen presenting 15%, 20%, and 25% tip choices after the customer pumped their own fuel. The station location was not identified.
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Water Kiosk: Other, Then $0.00 to Skip
Location not reported · Reported
A customer purchasing bottled water at a kiosk documented a terminal with no skip choice. The way through was to choose Other and enter $0.00.
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Counter-Service Restaurant: Oakland Area
Oakland, CA · Reported
A diner in the Oakland area reported a 30% tip already selected at a restaurant where customers ordered at the counter, picked up their own food, and cleared their own tables. The restaurant was not identified.