Useful context

Guides to the tip prompts people are talking about

Short explainers for the patterns in the archive. Each guide links back to dated reports and the source material behind them.

A closer look at self-service prompts

Why are self-checkouts asking for tips?

A plain-language guide to self-checkout tip prompts, preselected percentages, and the reports people have shared about them.

Tips, taxes, and added fees

Understand the difference between a tip, tax, service charge, and a tip prompt that appears to include existing fees.

When the buttons keep climbing

Explore reports with suggested tip percentages of 30% or more, including preselected and before-service prompts.

When a regular purchase gets a tip screen

Documented examples of tip prompts at retail counters, merchandise booths, wedding dress shops, and other product purchases.

Have a quick question? Read the tip creep FAQ → or look up a term in the glossary →