Pickup orders
Do you tip for pickup orders?
Pickup can mean ordering online, waiting in a drive-through, walking to a counter, or collecting food from a shelf. That is why a single rule rarely fits. This guide focuses on what the checkout showed and the service that actually happened.
A quick, plain-English guide · about 4 minutes
01
Pickup is not delivery
A delivery order can involve a driver and delivery fees; pickup often does not. Keep those situations separate when comparing tip requests, because the service and cost structure are different.
02
Online prompts often come before the food is ready
When a site or app asks for a tip while the order is still being prepared, the timing is important context. Reports should state whether the prompt came before service, at pickup, or after the order was received.
03
What a strong example includes
Include the app or restaurant, location if known, date, the tip choices, and other fees. A screenshot is helpful, but it is optional.