Tip creep in the news

People are fed up. Here’s what’s happening.

Mostly U.S. reporting on out-of-control tip prompts, rising defaults, surprise fees, and the rules meant to rein them in.

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KARE 11Are American consumers hitting the tipping point?A current look at how Americans are reacting to expanding tipping expectations.TODAYTo Tip or Skip? Consumers Say They’ve Had EnoughA recent look at tipping fatigue and the growing pushback from customers.NBC NewsShake Shack customer claims kiosk adds surcharge after adding no tipNBC News covers the airport kiosk dispute and the company’s response.FOX 11 Los AngelesWorld Cup guests shocked by America's tipping cultureVisitors describe their surprise at U.S. tipping expectations during the World Cup.FOX 13 SeattleHigh sales, low tips in Seattle during the World CupSeattle hospitality workers discuss how international visitors affected tipping.News24U.S. waiters frustrated as tipping confusion grows during World Cup surgeA report on U.S. tipping expectations and confusion among international visitors.NBC10 BostonHow restaurants are changing tipping policies during the World CupRestaurants explain changes to automatic gratuities during the tournament.CTV NewsCanadians say tipping has gone too farCanadian consumers describe growing frustration with expanding tip prompts.

Bentley University · research

Is tipping at a tipping point?

Researchers and hospitality experts discuss digital tip prompts, rising suggested percentages, and how tipping expectations keep spreading.

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