What happened on the screen

Pre-Service Tip

The tipping decision was presented before service was completed.

100 matching reports. A checkout can change, so the date on each report matters.

self servicePhoto at source

Shake Shack: Salt Lake City Airport

Salt Lake City, UT · Reported

Tip asked for; amounts not given

A customer video showed prices changing after they declined a tip at a Salt Lake City airport kiosk. Shake Shack said this was not its policy and traced it to a one-off configuration at the licensed airport location.

self servicePhoto at source

Automated Checkout: Tip Prompt With No Server

Location not reported · Published

Tip asked for; amounts not given

A widely shared video showed a customer being asked for a tip at an automated checkout with no employee providing the transaction. Commenters noted that the clip may predate the 2026 repost, so the incident date and location remain unknown.

self service

Mini Golf Course: Florida

Location not reported, FL · Reported

15%

A Florida mini-golf customer reported being handed a putter, told to select a ball and use a QR scorecard, then shown a 15% suggestion.

retail

Rum Store: St. Michaels

St. Michaels, MD · Reported

10% · 15% · 20%

A customer reported tip choices of 10%, 15%, and 20% while buying rum at a store in St. Michaels, Maryland.

self service

Busch Stadium: Tip Prompt for a Self-Serve Beer

St. Louis, MO · Reported

Tip asked for; amounts not given

A commenter said a Busch Stadium checkout asked for a tip after the customer grabbed a beer from a cooler and tapped to pay. The original post was removed, but the location-specific comment remained available. No suggested amounts were reported.

takeout

Pizza Pickup: Second Tip Request

Location not reported · Reported

15%

A customer said they left a 15% tip in the app for a pickup order, then a counter worker stopped them while leaving and asked whether they wanted to add a tip. The restaurant and location were not identified.

self service

Earthbar at Equinox: Smoothie Kiosk Tip Prompt

New York, NY · Reported

Tip asked for; amounts not given

A commenter said an Earthbar kiosk inside an Equinox in New York City asked for a tip while ordering a smoothie. The commenter noted that the smoothie already cost $15. The exact Equinox location and suggested amounts were not reported.

self servicePreselected

Self-Service Smash Burger QR Menu

Location not reported · Reported

20% · 25% · 30%

A customer reported scanning a QR code, ordering and getting supplies without table service, then seeing a large preselected 25% tip with 20% and 30% alternatives. The custom choice was described as small and gray.

self servicePhoto at source

Popeyes: Great Lakes Crossing

Auburn Hills, MI · Reported

10% · 15%

A published article reports that a Popeyes kiosk displayed 10%, 15%, no-tip, and custom choices; the article notes that additional choices were cropped from the source photo.

self servicePhoto inside

Popeyes: Self-Service Kiosk Tip Test

Auburn Hills, MI · Reported

10% · 15%

A customer photographed a Popeyes self-service kiosk in a Michigan mall asking for a tip. Popeyes later said the feature was a limited test at roughly 12 food-court locations, not a nationwide rollout.

other

Boat and Tubing Rental: New Hampshire

Lake Winnipesaukee, NH · Published

Tip asked for; amounts not given

While booking a one-hour tubing and wakeboarding trip, a customer reported being told that the price covered the equipment and fuel but that they would need to tip the captain and helper. The operator was not named.

retailPhoto inside

Best Buy: Tip Screen for a Phone Charger

Danvers, MA · Reported

18% · 20% · 22%

A Reddit poster shared a photo and said a Best Buy register in Danvers, Massachusetts offered 18%, 20%, and 22% gratuity while they bought a phone charger. Other commenters disputed whether this was a normal store flow, so the report is limited to the pictured checkout.

self service

Orlando Convention Center: Tip Prompt at Self-Checkout

Orlando, FL · Reported

Tip asked for; amounts not given

A commenter described self-service drinks and food warmers at an Orlando convention center, followed by a tip prompt at self-checkout. The commenter said workers stocked the warmers but did not provide made-to-order service. The exact venue was not identified.

self service

Tampa Airport: Tip Prompt for Self-Serve Water

Tampa, FL · Reported

Tip asked for; amounts not given

A commenter reported a tip prompt while buying a roughly $6 bottle of water at a self-service kiosk at Tampa International Airport. The commenter said no workers were involved and did not give the suggested amounts.

self service

FIFA Fan Zone: 20% to 25% at a Self-Pay Kiosk

Location not reported · Reported

20% · 22% · 25%

A visitor to a FIFA fan zone said they picked a beer from a cooler and used a self-pay kiosk. An employee entered a PIN and opened the can, and the screen then offered 20%, 22%, and 25% tips. The stadium and city were not identified.

self servicePhoto at source

Denver Airport Self-Checkout: Hot Dog

Denver, CO · Reported

Tip asked for; amounts not given

A traveler posted a photo of a tip prompt after using a self-service kiosk for a hot dog at Denver International Airport. The post did not identify the concession or list the tip choices.

counter

Taco Stand: Tip Prompt for a Premade Taco

Location not reported · Reported

Tip asked for; amounts not given

A commenter said a taco stand asked for a tip after the customer picked a premade, foil-wrapped taco and the worker scanned it. The stand, location, and suggested amounts were not identified.

self servicePhoto inside

Korean Fried Chicken Shop: Self-Service Kiosk Tip

Location not reported · Reported

Tip asked for; amounts not given

A customer photographed a tip screen at a new Korean fried-chicken shop where orders were placed at a self-service kiosk and customers cleared their own tables. The business and location were not identified.

counterPhoto insidePreselected

Dallas Counter-Service BBQ: 20% Default

Dallas, TX · Reported

20%

A customer posted a checkout photo showing a 20% default at an upscale Dallas barbecue restaurant where customers got their own drinks and utensils. A separate sign asked diners to bus their tables. The restaurant was not named.

retailPhoto inside

Retail Kiosk: Tip Screen

Location not reported · Published

Tip asked for; amounts not given

A photographed retail payment kiosk shows tip options beside books and other merchandise. The store, amounts, and location were not identified.

self servicePhoto inside

Tucson Airport Self-Serve Kiosk

Tucson, AZ · Reported

Tip asked for; amounts not given

A traveler posted a photo of a tip prompt at a fully self-service airport kiosk. In the discussion, the poster identified the airport as Tucson International. The displayed tip choices were not readable in the source text.

self service

Automatic Car Wash: Tip Request at the Entry Screen

Location not reported · Reported

Tip asked for; amounts not given

A customer reported a tip request at the entry screen of an automatic car wash where workers guided the car and pressed buttons the driver could otherwise reach. Towels and cleaning supplies were separately charged.

self service

Self-Serve Frozen Yogurt: 15% to 25%

Location not reported, CA · Reported

15% · 20% · 25%

A California customer reported filling a cup, dispensing yogurt, and adding toppings without assistance before a cashier weighed it and presented 15%, 20%, and 25% tip choices.

self servicePhoto at source

Pub QR Order Tip Prompt: Cairns

Cairns · Published

Tip asked for; amounts not given

In a public Facebook discussion, a commenter reported ordering from a table by QR code at a Cairns pub and then being asked for a tip. The source does not name the pub or give the incident date.

self servicePhoto at source

LAX Self-Checkout: Chicken Strips

Los Angeles, CA · Reported

15% · 18% · 20%

Published coverage of a public video shows a traveler scanning an $18 package of chicken strips at an LAX self-checkout before seeing 15%, 18%, and 20% options and a visible no-tip choice.

counterPhoto at source

Einstein Bros. Drive-Through: Payment Stick

Location not reported · Reported

Tip asked for; amounts not given

A drive-through customer reported being handed a card terminal mounted on a long metal rod and seeing a tip screen. The post showed a visible zero option but did not identify the location.

self service

Drive-Through Car Wash: Tip for Kiosk Attendant

Location not reported · Reported

Tip asked for; amounts not given

A customer reported that a drive-through car wash placed an attendant beside the self-pay kiosk to offer memberships, then used the kiosk to ask for a tip for that attendant. The business and location were not identified.

counter

Jimmy John’s Counter: Tip Prompt

Location not reported · Reported

Tip asked for; amounts not given

A customer reported seeing a tip prompt while placing a sandwich order at a Jimmy John’s counter. The location and displayed amounts were not identified.

counter

Auntie Anne’s Kiosk: Location Not Reported

Location not reported · Reported

Tip asked for; amounts not given

A customer buying pretzels at an Auntie Anne’s kiosk reported being told that the payment screen would ask a question, then seeing a tip prompt. The location and choices were not identified.

onlinePhoto inside

Homecoming Tickets: Tip at Checkout

Online · Published

Tip asked for; amounts not given

A screenshot reproduced in a 2025 roundup shows a tip option while buying homecoming dance tickets online. The school, ticket platform, location, and amounts were not identified.

takeoutPhoto inside

Chipotle Pickup: Tip in the App

Online · Published

Tip asked for; amounts not given

A screenshot reproduced in a 2025 roundup shows the Chipotle app asking for a tip on a $21.65 pickup order. The location and displayed percentages were not identified.

self servicePhoto insidePreselected

Self-Service Pizza and Taphouse: 25% Default

Location not reported · Published

18% · 20% · 25%

A customer described a counter-service pizza and self-pour beer venue where the card screen defaulted to 25% and changing it required help. The accompanying photo also shows tip drop boxes. The venue and location were not identified.