Hotel · Location not reported, N/A
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The latest report
✓ 1 report0 with a photo or videoreported
Source published February 20, 2026
A hotel guest reported that a self-service pantry kiosk started its tip choices at 15% and offered neither a custom amount nor a way to bypass the prompt. The guest left the items and did not complete the purchase.
The tipping decision was presented before service was completed.
A tip was requested where the customer performed most of the service.
A reporter said declining was less visually prominent than suggested choices.
Declining or changing the suggestion required additional interaction.
The request appeared in a setting not traditionally associated with tipping.