Counter-Service Tip
A tip was requested in a counter-service transaction.
40 reportsBrowse by what happened
Patterns that keep showing up
Was the tip already selected? Did the screen appear before service? These labels make similar reports easier to find. They describe the screen, not anyone’s motives.
Custom Tip Required
Declining or changing the suggestion required additional interaction.
22 reportsDefault Above 25%
A tip above 25% appeared already selected before the customer made a choice.
3 reportsHigh Suggested Tips
Suggested percentage options begin at 20% or higher.
47 reportsNo-Tip Less Prominent
A reporter said declining was less visually prominent than suggested choices.
34 reportsPre-Service Tip
The tipping decision was presented before service was completed.
144 reportsPreselected Tip
A tip amount appeared selected before the customer chose it.
19 reportsRetail Tip
A tip was requested for a primarily retail purchase.
58 reportsSelf-Service Tip
A tip was requested where the customer performed most of the service.
98 reportsService Charge + Tip Prompt
A service charge was present and an additional tip prompt was shown.
45 reportsTip on Service Charge
The suggested calculation appeared to include an existing service charge.
20 reportsTip on Tax
The suggested calculation appeared to include tax.
25 reportsUnusual Tipping Context
The request appeared in a setting not traditionally associated with tipping.
454 reportsVery High Tip Option
At least one suggested percentage is 30% or higher.
50 reports