A closer look at self-service prompts

Why are self-checkouts asking for tips?

A self-checkout tip prompt can feel strange because the customer is scanning, bagging, and paying without a traditional service interaction. Tip Creep Tracker collects dated examples so you can see what was shown and where.

What counts as a self-checkout report?

We look for a specific place, a date or source date, and a clear description of the screen. A report may include the suggested percentages, whether a no-tip option was visible, and a photo or video from the original source.

Browse self-service reports →See recent reports →

Why the exact screen matters

Checkout software can vary by store, terminal, airport, or franchise. One report documents one checkout at one moment. It is evidence of what was shown, not a claim that every location uses the same prompt.

Read how reports work →

What to look for

The details that help most are the location, the date, the tip buttons, and whether the prompt appeared before or after service. Photos are helpful but optional when you submit a report.

Report a tip prompt →