Tip reports
Salt Lake City, UT · Reported
A customer video showed prices changing after they declined a tip at a Salt Lake City airport kiosk. Shake Shack said this was not its policy and traced it to a one-off configuration at the licensed airport location.
Location not reported · Reported
A commenter said a self-service arena kiosk automatically included a 20% tip and required changing it to $0.
Location not reported · Reported
A concert attendee reported a tip request at a self-service soda kiosk.
Austin, TX · Reported
A customer reported buying a bottle of soda at a self-service store at Austin-Bergstrom International Airport and finding an 18% tip already selected.
Location not reported · Reported
A shopper reported seeing a tip request at a grocery-store self-checkout. The chain, location, and suggested amounts were not identified.
New York, NY · Reported
A commenter said an Earthbar kiosk inside an Equinox in New York City asked for a tip while ordering a smoothie. The commenter noted that the smoothie already cost $15. The exact Equinox location and suggested amounts were not reported.
Location not reported · Reported
A published video shows a kiosk asking whether the customer wants to tip the kitchen crew before the order is placed or any food is received. The business and location were not identified.
Auburn Hills, MI · Reported
A published article reports that a Popeyes kiosk displayed 10%, 15%, no-tip, and custom choices; the article notes that additional choices were cropped from the source photo.
Auburn Hills, MI · Reported
A customer photographed a Popeyes self-service kiosk in a Michigan mall asking for a tip. Popeyes later said the feature was a limited test at roughly 12 food-court locations, not a nationwide rollout.
Tampa, FL · Reported
A commenter reported a tip prompt while buying a roughly $6 bottle of water at a self-service kiosk at Tampa International Airport. The commenter said no workers were involved and did not give the suggested amounts.
Salt Lake City, UT · Reported
A traveler said a self-service kiosk at Salt Lake City International Airport asked for a tip on a bottle of water even though no worker helped with the purchase. The suggested amounts were not reported.
Location not reported · Reported
A visitor to a FIFA fan zone said they picked a beer from a cooler and used a self-pay kiosk. An employee entered a PIN and opened the can, and the screen then offered 20%, 22%, and 25% tips. The stadium and city were not identified.
Location not reported · Reported
Published coverage preserves a public video in which a mall-kiosk worker asked a shopper whether she wanted to leave a tip. The kiosk and mall were not identified.
Denver, CO · Reported
A traveler posted a photo of a tip prompt after using a self-service kiosk for a hot dog at Denver International Airport. The post did not identify the concession or list the tip choices.
Location not reported · Reported
A commenter reported a tip prompt at a fully self-service kiosk during an MLB game. The stadium, city, purchase, and suggested amounts were not identified.
Location not reported · Reported
A customer described a barbecue restaurant where guests order at a kiosk, collect food at the counter, and bus their own trays. The kiosk requested a 20% tip. The restaurant and location were not identified.
Denver, CO · Reported
A traveler said a self-service kiosk at Denver International Airport requested a 20% tip on a salad purchase even though no employee was present or helped with the order. The concession was not identified.
Location not reported · Reported
A traveler reported a tip screen after scanning a bottle of water at an airport kiosk without staff help. The airport was not identified; the visible choices were described as 18%, 20%, and 22%.
Location not reported · Reported
A traveler photographed an airport self-service kiosk whose suggested tip choices began at 20%. The airport and business were not identified.
Location not reported · Reported
A customer photographed a tip screen at a new Korean fried-chicken shop where orders were placed at a self-service kiosk and customers cleared their own tables. The business and location were not identified.
Location not reported · Reported
A commenter reported that a local auto-parts store had added a tip screen.
Location not reported · Reported
A new Korean fried-chicken restaurant reportedly showed a tip option on its self-order kiosk; customers cleared their own tables.
Minneapolis, MN · Reported
A commenter reported a tip prompt at a Target Center kiosk after retrieving a bottled drink themselves.
Fort Lauderdale, FL · Published
A customer posted a photo of a self-ordering kiosk showing 20%, 22%, and 25% choices; 20% appears selected. The exact observation date was not stated.
Denver, CO · Published
A photographed Denver airport self-service kiosk shows a $4.38 Coke purchase with a service fee, then offers 15%, 20%, 25%, or No Tip.
Location not reported · Published
A photo from a drive-through car wash shows an unattended payment kiosk offering $2, $3, $5, or No Tip. The business and location were not identified.
Location not reported · Published
A photographed retail payment kiosk shows tip options beside books and other merchandise. The store, amounts, and location were not identified.
Los Angeles, CA · Reported
A traveler reported that a self-service kiosk in LAX Terminal 6 opened with a 15% tip selected.
Location not reported · Published
A hotel guest reported that a self-service pantry kiosk started its tip choices at 15% and offered neither a custom amount nor a way to bypass the prompt. The guest left the items and did not complete the purchase.
Pittsburgh, PA · Reported
A commenter reported encountering a tip option at a parking kiosk in Pittsburgh.
Syracuse, NY · Reported
A traveler shared a photo of a tip screen after buying water at a self-checkout kiosk in Syracuse Hancock International Airport.
Tucson, AZ · Reported
A traveler posted a photo of a tip prompt at a fully self-service airport kiosk. In the discussion, the poster identified the airport as Tucson International. The displayed tip choices were not readable in the source text.
Location not reported · Published
A customer video showed a Wendy’s self-order kiosk offering $1, $3, and $5 tip choices on a $7.09 order. The article did not identify the location.
Location not reported · Reported
A customer posted a checkout screen that asked for a tip after they scanned a $7 bottle of water. The business and location were not identified.
Location not reported · Reported
A customer reported that a drive-through car wash placed an attendant beside the self-pay kiosk to offer memberships, then used the kiosk to ask for a tip for that attendant. The business and location were not identified.
Location not reported · Reported
A customer buying pretzels at an Auntie Anne’s kiosk reported being told that the payment screen would ask a question, then seeing a tip prompt. The location and choices were not identified.
Location not reported · Published
A photographed Olive Garden table kiosk shows suggested tip amounts that the customer says do not match the displayed percentages. The source did not identify the location.
Location not reported · Published
A customer photographed a tip screen at a restaurant where orders could only be placed at a kiosk. The restaurant, location, and amounts were not identified.
Location not reported · Reported
A mini-golf kiosk showed a tip prompt with no visible no-tip choice. The customer had to ask staff and learned that pressing the unlabeled green confirmation button would skip it.
Location not reported · Reported
A commenter described a self-order kiosk that added an 18% charge and then offered 20%, 25%, and 30% tips. The customer reported no way to complete a separate order without the forced amount.
Location not reported · Published
A photo or screenshot in Bored Panda’s 2024 visual roundup documents this report under the title “A Self-Checkout Kiosk Asking For A Tip.” The roundup links to the original post (https://www.reddit.com/r/facepalm/comments/14hkdbq/a_selfcheckout_kiosk_asking_for_a_tip/). The business and location were not independently confirmed.
Location not reported · Reported
A public BBB complaint said a kiosk applied a 10% tip automatically. The company response confirmed its kiosk tipping program but did not confirm the reported default.
Location not reported · Reported
A customer purchasing bottled water at a kiosk documented a terminal with no skip choice. The way through was to choose Other and enter $0.00.